Chase Bank Checking Account Review

In general, the Chase Bank checking account options are on par with the rest of the traditional banking industry. The major difference, though, is that the account comes with a healthy $600 bonus option.

Min. Deposit
$25
Overdraft Protection
3
J.D. Power Rating
5/5
SimpleScore
4.4 / 5.0
close
SimpleScore Chase 4.4
Min. Deposit 4
Overdraft Protection 4
Customer Satisfaction 5
Support 4
Additional Accounts 5

One sentence summary: Chase Bank has three different checking account options you can choose from with several perks available, including a welcome bonus of $200.

Find Checking Accounts

View our top-rated partners and find the best rates today. It’s quick and easy.

In this article

    Chase Bank at a glance

    BankMin. DepositATMJ.D. Power Survey ScoreKey Benefit
    Chase BankNot listed16,0005/5 Circles$200 welcome bonus available when you open an account and set up direct deposit

    APY Effective Date: 0.01% effective as of 09/14/2020. Interest rates are variable and subject to change. Expiration Date: 01/20/2021

    Rates accurate as of July, 2020

    What we like about it

    The biggest thing to like about the Chase Bank checking account is the welcome bonus. If you open a Chase Total Checking® account and set up direct deposit, you get $200.

    Chase also has some variety in options in case you are looking for something in particular. There are three different accounts with varying fees, interest rates and benefits available. The highest tier account comes with no ATM fees, an interest rate of 0.01% APY, no fees on money orders or cashier’s checks, free checks and up to nine linked checking accounts. Overall, it’s a robust offering and just the tip of the iceberg of the other services available through Chase Bank.

    [Read: What Do You Need to Open a Bank Account?]

    Things to consider

    Chase checking accounts come with fees of either $12 or $25. The fees are waivable if you meet the direct deposit or account balance minimums required, though. While this is on par with other traditional banks, it’s not as pleasant as the fee-free accounts you can get through online banks like Capital One.

    Additionally, you won’t earn any interest on the entry-level checking account (the one with the attached bonus). As you move up to the other two account tiers, you do start to earn a rate of 0.01% regardless of your balance.

    What you need to know

    Chase Bank checking accounts come in three options — Chase Total Checking®, Chase Premier Plus Checking℠ (currently unavailable through this site) and Chase Secure Banking℠. All three accounts have fees between $12 and $25, access to ATM networks, online bill pay and mobile banking options.

    The top two tiers of accounts come with plenty of other perks. These include free checks, interest earnings and four out of network ATM fees waived. The highest-level Chase checking account has no ATM fees ever, a dedicated customer service line and no fees on foreign exchange rate adjustments, wire transfers and the first 4 overdrafts in a 12-month period.

    If you need to have more than one checking account, the top tier account can help you with this. You can have up to two additional checking accounts with the Chase Premier Plus Checking℠ account.

    If you’re interested in opening a Chase checking account, you have three options — online, over the phone or in-person at a branch location. For existing Chase customers, online is the easiest, as you can check to include your account information on a pre-filled out application. If this is your first Chase account, any of the three options will work sufficiently.

    You will need to have your personal information, social security number, a government-issued ID (driver’s license or state ID), a valid email address and a home address. With this information, you can open a checking account with the bank in just a few minutes.

    Mobile app

    The most recent J.D. Power customer satisfaction survey found the Chase Bank mobile app earning three out of five circles, putting it around the middle of the pack of studied banking apps. The app is available for both iOS and Android; some of the more prominent features include facial recognition and fingerprint scanning, the ability to lock and unlock your debit card, online bill pay, Zelle access and mobile check deposit. Overall, the Chase mobile app offers a robust list of features not just for your checking account but for all Chase accounts you may have.

    [Read: Best Money-Saving Apps]

    Fees and penalties

    Monthly maintenance fees on Chase checking accounts are either $12 or $25. These fees are waivable if you meet the account balance minimums, use a certain level of direct deposit or meet an account minimum for all of your accounts held with Chase Bank.

    The bank does offer fairly standard overdraft protection to protect you from the $34 dollar fee. This protection involves declining transactions that will overdraw your account and allowing you to link a savings account to cover overdrafts. Additionally, if you have the highest tier of Chase checking accounts, you will get the first four overdraft fees covered every 12 months. We don’t recommend purposefully using this, but it’s a nice safeguard feature to have.

    Chase Bank vs. Capital One

    While Chase does have a nice list of features, it gets a run for its money with the Capital One checking account. Capital One offers checking accounts with no minimum balance, no monthly fees to get waived and access to over 40,000 ATMs as a part of the AllPoint network. Now, if you are someone who needs the ability to walk into a branch location and speak to a bank agent face to face, Capital One will not be a good fit. The bank handles all operations 100% online.

    Compare top bank accounts

    We welcome your feedback on this article and would love to hear about your experience with the checking accounts we recommend. Contact us at inquiries@thesimpledollar.com with comments or questions.

    Methodology

    SimpleScore

    The SimpleScore is a proprietary scoring metric we use to objectively compare products and services at The Simple Dollar.

    For every review, our editorial team:

    • Identifies five measurable aspects to compare across each brand
    • Determines the rating criteria for each aspect score
    • Averages the five aspect scores to produce a single SimpleScore

    Here’s a breakdown of the five aspect scores and their rating criteria for our review of the best checking accounts of 2020.

    Why do some brands have different SimpleScores on different pages?

    To ensure the SimpleScore is as helpful and accurate as possible, we developed unique criteria for every category we compare at The Simple Dollar. Since most brands offer a variety of financial solutions, their products and services will score differently depending on what we’re scoring on a given page.

    However, it’s also possible for the same product from the same brand to have multiple SimpleScores. For instance, if we compare the savings account offered by Chase, it scores a 3.8 out of 5. However, when we compare the checking account offered by Chase with the checking account SimpleScore metrics, it scores a 4.4 out of 5. We change and tweak the methodologies for different categories based on industry standards to paint a complete picture of products and brands.

    Have questions about our methodology?

    Email Hayley Armstrong at hayley@thesimpledollar.com.

    Minimum deposit

    We awarded checking account providers that require low or no minimum deposits to open an account.

    Overdraft protection

    It sucks when your account gets overdrafted and you’re hit with fees. Brands that offer more overdraft protections are awarded higher SimpleScores.

    Customer satisfaction

    We leveraged J.D. Power’s 2020 U.S. Retail Banking Satisfaction Study and 2020 U.S. Direct Banking Satisfaction Study to rate each brand for customer satisfaction. The higher the satisfaction score, the higher the SimpleScore.

    Customer support

    The checking account providers that have the most channels of customer support score higher than providers that don’t. We considered e-chat, email, phone, mobile app support and social media as channels of support for this metric.

    Additional products

    When it comes to banking, it’s nice to have options. If you want a checking and savings account in one place, that’s great, but we also considered other financial products like MMAs, CDs, IRAs, loans and more. Providers that have more additional products score higher.

    Jason Lee

    Contributing Writer

    Jason Lee is a U.S.-based freelance writer with a passion for writing about dating, banking, tech, personal growth, food and personal finance. As a business owner, relationship strategist, and officer in the U.S. military, Jason enjoys sharing his unique knowledge base and skill sets with the rest of the world. Follow Jason on Facebook here

    Reviewed by

    • Courtney Mihocik
      Courtney Mihocik
      Loans Editor

      Courtney Mihocik is an editor at The Simple Dollar who specializes in personal loans, student loans, auto loans, and debt consolidation loans. She is a former writer and contributing editor to Interest.com, PersonalLoans.org, and elsewhere.