Best Debt Settlement Companies for 2020

If you’re dealing with a financial hardship like job loss and struggling to pay your credit cards each month, a debt settlement company may be able to help. Debt settlement companies negotiate with creditors on your behalf to resolve your debts for less than what you owe. The best debt settlement companies have low fees and minimum debt requirements so you can sign up no matter how much debt you have. They also save clients a high average amount and have a track record of providing great customer service.

Freedom Debt Relief

Freedom Debt Relief
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$1,000 $100,000 N/A
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National Debt Relief

National Debt Relief
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N/A N/A N/A
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Pacific Debt

Pacific Debt
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$1,000 $100,000 N/A
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The 7 best debt settlement companies of 2020

The best debt settlement companies at a glance

Provider Average savings Fees Minimum debt
Freedom Debt Relief About 30% 15% to 25% enrolled debt $7,500
National Debt Relief 30% to 50% 15% to 25% of enrolled debt $7,500
CuraDebt 30% 20% of enrolled debt $5,000
New Era Debt Solutions 52.23% before fees 23% of total debt No minimum
Donaldson Williams Around 55% 18% of amount saved $15,000
Debt Relief A La Carte About 55% 10% to 15% of amount saved No minimum
Zip Debt N/A 15% of amount saved No minimum

Best for private debt – Freedom Debt Relief

Freedom Debt Relief

Freedom Debt Relief is experienced at settling private debts but has had some recent lawsuits due to its lack of transparency.

Minimum debt
$7,500
Average savings
30%
Program length
24-48 months
SimpleScore
2.2 / 5.0
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SimpleScore
Freedom Debt Relief
2.2
  • Fees
    1
  • Average Savings
    3
  • Program Length
    1
  • Minimum Debt
    3
  • BBB Score
    3
Freedom Debt Relief has been around since 2002 and has settled debts for more than 650,000 clients. The company is experienced in negotiating private debts like personal loans, medical debt, credit card debt and certain student loans. On average, the company saves its customers around 30% after fees. Most customers complete the program in less than 48 months, so you’ll be able to clear your debts relatively quickly.

Something to keep in mind is that Freedom Debt Relief has undergone a few lawsuits recently. The cases centered around its lack of transparency regarding fees. Before you sign up, make sure you understand exactly how much you’ll be charged.

Full review

Our Two Cents — Freedom Debt Relief is the largest debt settlement provider in the nation and is experienced at settling private debts. But the company has had a few lawsuits about its lack of fee transparency, which is something to consider.

Best for small debts – CuraDebt

CuraDebt

CuraDebt has a minimum debt requirement of just $5,000, so it’s a good option if you have a few small debts you need to settle.

Minimum debt
$5,000
Average savings
30%
Program length
24-48 months
SimpleScore
3 / 5.0
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SimpleScore
CuraDebt
3
  • Fees
    3
  • Average Savings
    3
  • Program Length
    1
  • Minimum Debt
    3
  • BBB Score
    5
CuraDebt is one of the few debt settlement companies that will work with customers who have just $5,000 in unsecured debt. CuraDebt also provides tax relief services, which not every debts settlement company offers.

The average CuraDebt customer saves around 30% after fees. But if the company is able to negotiate a great deal or get your debts dismissed entirely, you could save up to 80%. The debt settlement program generally lasts for 24 to 48 months and gets positive reviews. CuraDebt has an A+ rating from the BBB and earns five stars from customers. But its services are only available in 25 states, which is a major drawback.

Full review

Our Two Cents — Unlike other debt settlement companies, CuraDebt will work with customers who owe back taxes and have small amounts of unsecured debt, which is a plus. However, its full range of services are only available in 25 states.

Best for average debt reduction – New Era Debt Solutions

New Era Debt Solutions

New Era Debt Solutions has low fees and may be able to settle your debt for just under half of what you owe.

Minimum debt
No minimum
Average savings
30% after fees
Program length
28 months on average
SimpleScore
3.2 / 5.0
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SimpleScore
New Era Debt Solutions
3.2
  • Fees
    1
  • Average Savings
    3
  • Program Length
    2
  • Minimum Debt
    5
  • BBB Score
    5
New Era Debt Solutions was founded in 1999 and has settled more than $250 million in debt for its customers. The company doesn’t have a minimum debt requirement, so you can use its services no matter how much you owe. It also charges a reasonable fee of 23% of your enrolled debt. On average, the company is able to settle debt for 47.77% of the initial balance and save customers around 30% after fees are factored in.

New Era Debt Solutions doesn’t offer its services in Iowa and a few other states, so make sure it operates in your state before you apply. The company also doesn’t handle certain types of niche debt like medical bills and credit union debt.

Full review

Our Two Cents — New Era Debt Solutions has no minimum debt requirements, low fees and a solid average debt reduction of 47.77%. But it doesn’t operate in every state or negotiate certain types of debt like medical bills.

Best for low fees – Donaldson Williams

Donaldson Williams

Donaldson Williams has a high savings rate and lower than average fees — it only charges you 18% of the amount it saves you.

Minimum debt
$15,000
Average savings
33%
Program length
12-18 months
SimpleScore
3.2 / 5.0
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SimpleScore
Donaldson Williams
3.2
  • Fees
    3
  • Average Savings
    3
  • Program Length
    4
  • Minimum Debt
    1
  • BBB Score
    5
Donaldson Williams is worth considering because it has some of the lowest fees in the debt relief industry. The company only charges you 18% of the total amount it saves you. Many other debt relief companies base their fees on how much debt you enroll, which usually ends up costing you more. Because of its low fees, Donaldson Williams ends up saving its customers an average of 55% over 12 to 18 months.

One of the main drawbacks of this debt relief program is that you need at least $15,000 in debt to qualify. The company also doesn’t operate in every state.

Full review

Our Two Cents — Donaldson Williams requires customers to have a large amount of debt to qualify for its program and doesn’t operate in every state. But because of its low fees and high savings average, it’s definitely worth considering.

Best for short-term debt settlement programs – Debt Relief A La Carte

Debt Relief A La Carte

Debt Relief A La Carte is a good option if you have some money on hand and want to resolve your debts quickly.

Minimum debt
No minimum
Average savings
55%
Program length
About 4 months
SimpleScore
5 / 5.0
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SimpleScore
Debt Relief A La Carte
5
  • Fees
    5
  • Average Savings
    5
  • Program Length
    5
  • Minimum Debt
    5
  • BBB Score
    5
Debt Relief A La Carte was founded by a former debt collector in 2002 to help people settle their debts fast. Its debt relief program lasts an average of four months and saves customers around 55%. The company charges low fees — you’ll pay just 10% to 15% of the total amount saved.

But one of the drawbacks of settling debt quickly is you’ll need significant financial resources. If you don’t have the means to pay off your debt all at once, this program may not work for you. Debt Relief A La Carte is also a small company, so it’s only able to take on a limited number of clients.

Full review

Our Two Cents — Debt Relief A La Carte has low fees and an impressive average savings amount. Its debt relief program also has one of the highest success rates in the industry. But to qualify, you’ll need significant financial resources.

Best for self debt settlement – ZipDebt

ZipDebt

Although ZipDebt stopped offering its do-it-yourself training courses in 2020, it still has helpful resources on its website to help you negotiate with debt collectors.

Minimum debt
No minimum
Average savings
N/A
Program length
12-18 months
SimpleScore
4.75 / 5.0
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SimpleScore
ZipDebt
4.75
  • Fees
    5
  • Average Savings
    N/A
  • Program Length
    4
  • Minimum Debt
    5
  • BBB Score
    5
ZipDebt was founded by Charles J. Phelan, a debt settlement expert, in 2004. Until May 2020, the company offered training courses and coaching services that taught clients how to settle their debt themselves. Now ZipDebt only offers a full-service debt settlement program.
ZipDebt’s full-service debt relief program lasts for an average of 12 to 18 months. It has a performance-based fee structure that charges you 15% of whatever you save. Although there are no statistics on the average savings from this new program, ZipDebt has a great track record of helping people settle a debt. Ninety-four percent of its clients settled at least one of their debts during the do-it-yourself training program, and 73% settled 80% or more of their starting balances.
Full review

Our Two Cents — ZipDebt has a solid track record of helping people settle their debts. Its new debt relief program has a competitive fee structure and a short timeframe so you can get your finances back on track quickly.

What is debt settlement?

Debt settlement involves negotiating with creditors to settle your debt for a lump sum payment less than what you owe. Typically, you’ll stop making minimum payments for a few months or years so you can start setting aside money for the lump sum payment. Stopping your payments gives you more negotiating power with lenders, but may also damage your credit and cause you to rack up late fees and interest.

How does the debt settlement process work?

Whether initiating debt settlement individually or through a for-profit company, the debt settlement process includes these important universal characteristics:

  • Establish the amount of unsecured debt owed: Credit cards and medical bills come in at the top of the list for unsecured debt that don’t involve collateral. Importantly unsecured student loan debt falls under a special category that makes it ineligible for debt settlement.
  • Consider the bigger financial picture: Qualifying for debt settlement requires a debtor to incur financial hardship caused by unemployment, the death of a spouse, and extreme overspending. Only high probabilities around the inability to pay bills in full qualify for debt settlement.
  • Understand the goal of the debt settlement process: Negotiations through the debt settlement process establishes a lump-sum amount paid to a creditor in lieu of payments made toward the total amount due.
  • Determine whether to hire a debt settlement firm: Debt settlement firms understand the strategies and tactics that create negotiating leverage to reach the best deal for debtors.
  • Establish a savings plan to build a balance to offer creditors: With the idea of building savings to a percentage of the debt owed, debt settlement pros often advise building funds in an escrow account. Once the balance reaches a predetermined level, negotiations of the debt settlement begins.

Pros and cons of debt settlement programs

Debt settlement as an option offers both benefits and drawbacks.

Benefits

  • Debt settlement offers a substantially lower payoff amount than the amount initially owed. Debt settlement agreements include forgiveness of the unpaid balance once the negotiated sum is paid in full.
  • Debt settlement provides a means to create a budget-friendly plan for getting out of debt, often within a two- to five-year period.
  • Debt settlement offers an alternative to bankruptcy.

Drawbacks

  • Creating leverage in negotiations with creditors often means skipping payments. The idea, of course, is to set up a dichotomy to entice companies to agree to partial payment as opposed to nothing at all. While skipping payments can be an effective strategy around negotiations, the fallout can also mean endless phone calls and letters from collection agencies, the accumulation of interest, late fees, and other penalties. And there’s no guarantee a debt settlement will be reached.
  • Debt settlement creates havoc on a credit score that can take years to repair. A damaged credit score wipes out any chance of getting a bank loan.
  • Efforts to reach a debt settlement could fail if a creditor refuses to enter into an agreement. Failure to reach a debt settlement leaves debtors in worse shape than where they started.
  • Under IRS rules, debt that’s been forgiven counts as income. While a debt settlement could save dollars going to creditors, who could create a debt when it comes to tax time.

[Read: Six Effortless Ways to Make a Bigger Dent in Your Debt]

Who should consider debt settlement?

If you have a lot of unsecured debt you can’t pay back because of financial hardship due to an event like losing your job or becoming ill, then debt settlement may be a good option for you. But because debt settlement can damage your credit score and stay on your credit report for up to seven years, it’s important to treat it as a last resort. If you can pay your debt through other means like debt consolidation, explore those options first. Also, the key to lasting change is getting your spending under control.

[Read: What Is Debt Consolidation and What Are Your Options?]

Alternatives to debt settlement

Transfer balances

Consider transferring onerous balances to low-interest or no-interest credit cards. While credit card companies usually extend introductory offers to those with credit scores above 700, transferring debt with low interest is a great move for those who qualify. With these offers, a transfer fee of around 2% to 3% applies.

[Read: Balance Transfer Credit Cards]

Create a debt management plan

A debt management plan eases debt burden through negotiated lower interest rates and payments with creditors. With this, debtors use a debt management company to determine payment amounts. Predetermined portions of payments sent to the company are then paid to creditors.

Tackle debt negotiation by yourself

While debt settlement companies offer guidance and expertise in debt negotiations, some creditors don’t even negotiate with companies. What’s more, many creditors offer a smaller percentage in debt reduction to companies than to individuals.

Some creditors won’t even negotiate with debt settlement companies. Of the creditors who will negotiate with them, some might refuse to cut your debt by a greater percentage than what they would offer you directly. For that reason, many experts say it’s wise to try negotiating directly with your creditors before turning to debt settlement companies. If the idea of DIY debt settlement is appealing but you still want expert guidance, check out ZipDebt, reviewed above.

Consider nonprofit credit counseling

Reputable nonprofit credit counseling services offer help in creating a plan for better money management through budgeting and debt payment. Credit counselors provide expertise in gaining back control over the financials of life.

How to pick the best debt settlement company

Taking some time to research your options and choose the right company will make your debt settlement process go more smoothly. Here are some things you should do before you choose a company:

  • See if the company you want to work with is accredited. Legitimate debt relief companies are often accredited by organizations like the American Fair Credit Council and Better Business Bureau.
  • Find out what types of debt they settle. Debt relief companies usually settle most types of unsecured debt like credit cards and medical bills. But if you have niche debt like business debts or private student loans, you may have to search a little harder to find a reputable company to work with you.
  • Check their fees. You can often find information about the fees that debt settlement companies charge on their websites. Compare their fees to their average savings rates and consider if their services are worth the cost.
  • Check their reviews. Look at the company’s online reviews on the BBB website and sites like Trustpilot. If the company has consistently low ratings or judgments against it, then it may not be the best choice.
  • See if you meet the requirements. Most debt settlement programs have minimum debt requirements you’ll need to meet to qualify. Some programs like Debt A La Carte also require you to have significant financial resources so you can pay off your debt quickly. Make sure you qualify for the program before you apply.
  • Make sure the company operates in your state. Most debt relief companies don’t operate in all 50 states. Check to see if the ones you’re interested in offer their services in your state.

How much do debt settlement services cost?

Reputable debt settlement companies don’t charge you anything upfront. But if they reach an agreement with your creditors, they’ll usually charge you between 10% and 25% of the amount of debt you owed when you enrolled. Instead of charging a percentage of your debt, some companies base their fees on how much money they saved you. This often results in a lower fee.

How can debt settlement help me?

Debt settlement may help you avoid bankruptcy, which causes your credit score to plummet and shows up on your credit report for up to 10 years. When successful, debt settlement causes less damage to your credit score and takes less time to recover from because it drops off your credit report in seven years.

Another benefit of debt settlement is you may be able to pay off your debt quickly so you can get a fresh financial start. The whole process usually takes two to four years. If you get a debt consolidation loan instead, it could take as many as seven years to pay down all of your debt.

Avoiding debt settlement scams

If you’ve weighed the pros and cons of debt settlement and want to give it a go, consider these last cautionary tips as you search for a reputable company. While the industry has come a long way since a federal crackdown on unsavory practices in 2010, you’ll still need to keep the following in mind to avoid scams:

    • You should be the one to initiate contact. Shady companies are more likely to aggressively search for and hound potential clients.
    • Do your homework. Look at the company’s Better Business Bureau rating and any other online reviews you can find. Almost every company will generate complaints, but some will generate far more than others.
    • You shouldn’t pay any upfront fees. In 2010, the Federal Trade Commission banned these for any company that does business over the phone, driving many shady companies out of business. But some continue to find loopholes in the rules.
    • No company can guarantee results. It’s ultimately up to your creditors, not the debt settlement company, whether or not they will settle your debts. If you see such a guarantee, move along.
    • Collection calls and lawsuits are still a risk. A debt settlement company can’t stop a creditor from these actions if they’re determined to take them.
    • The company has to make several disclosures before you sign up. Those include what you’ll be paying, how long the program will last, and the potential negative effects of not paying your creditors during a settlement plan.

Too long, didn’t read?

Debt settlement companies can help you clear your debt and avoid bankruptcy, but there are significant risks involved with debt settlement. If you stop paying your creditors, you could rack up costly late fees and damage your credit. You could even be sued if you stop making minimum payments. Before you commit to debt settlement, research your options and make sure there aren’t better ways to pay down your debt.

Keep reading

Methodology

The SimpleScore is our proprietary scoring metric to compare products and services at The Simple Dollar in a transparent, evidence-based way. Our editorial team identifies five quantifiable aspects to compare for every brand, determines the rating criteria for each aspect score, then averages the five aspect scores to produce a single SimpleScore. For debt settlement companies, we compared minimum debt requirements, average savings, program lengths, BBB ratings and fees for every major company. Our ratings are meant to be a directional tool to help you in the process of choosing a debt settlement company. Be sure to continue your research and shop around for the best debt settlement company that fits your specific needs.

We welcome your feedback on this article and would love to hear about your experience with the debt settlement companies we recommend. Contact us at inquiries@thesimpledollar.com with comments or questions.

Jessica Walrack
Jessica Walrack
Contributing Writer

Jessica Walrack is a personal finance writer at SuperMoney, Interest.com, The Simple Dollar, and PersonalLoans.org. She specializes in taking personal finance topics like loans, credit cards, and budgeting, and making them accessible and somewhat fun.

Reviewed by

  • Nashalie Addarich is an editor for The Simple Dollar. She recently made a career switch from the legal field, where she was an attorney in Washington, DC. In her free time, she enjoys learning new languages. You can also find her editorial work on Reviews.com.