Allstate Homeowners Insurance Review

Best for Home Insurance Discounts – Allstate

Like extreme couponing but for insurance, Allstate offers many ways to save on homeowners insurance policies.

J.D. Power Rating
3/5
AM Best Rating
A+
BBB Rating
A+
SimpleScore
4.4 / 5.0
close
SimpleScore Allstate 4.4
Discounts 4
Coverage Options 5
Customer Satisfaction 3
Support 5
Accessibility 5
  • Lots of discounts available
  • Impressive digital tools
  • Highly-rated customer satisfaction
  • Higher than average rates
  • Quotes not available online for everyone

Allstate is one of the top home insurance companies in the nation. The company’s policies come with great options and plenty of discounts to help its customers save money. Allstate home insurance also comes with some of the best-rated customer satisfaction and claims satisfaction in the industry, so you can trust that you’re in good hands. When we compare the best home insurance companies, we consider factors such as discounts, coverage options, support, customer satisfaction and accessibility using our SimpleScore Methodology. Using those factors, we compared Allstate homeowners insurance to its competitors.

In this article

    Allstate home insurance at a glance

    PriceVaries by location, your home and coverage
    Best ForInexperienced buyers
    Not ForThose who live in wildfire-prone areas
    States Served50
    DiscountsMulti-Policy
    Easy Pay Plan
    Claim-Free
    Protective Device
    Early Signing
    Welcome and Loyalty
    Homebuyer
    55 and Retired
    Smoke-Free Home
    Storm Shutters
    Hail-resistant roofs
    Standout FeaturesClaim RateGuard
    Claim-Free Rewards
    Deductible Rewards

    Find the Best Home Insurance

    Save money on home insurance with our simple comparison tool.

    Matching you with providers.
    We found results in
    Click at least 2-3 companies to find the very best rate.

      Powered by HomeInsurance.com (NPN: 8781838)

      America’s top-rated home insurance

      • Policies starting at just $25/month
      • Sign up in seconds, claims paid in minutes
      • Zero hassle, zero paperwork

      What we like about Allstate home insurance

      Lots of discounts available

      Allstate has an impressive list of discounts available to its customers. No matter what rate you get, Allstate’s discounts give you the chance to see huge savings. Even something as simple as setting up auto-pay or paperless billing can get you a discount on your policy.

      Impressive digital tools

      Allstate has plenty of digital tools available on both its website and its app. Using the app, customers can complete tasks such as downloading their ID cards, reviewing and changing their policies, paying their bills and filing a claim.

      Highly-rated customer satisfaction

      Allstate has good reviews across the board from its customers. It ranks above average in overall customer satisfaction and property claims satisfaction. Plus, Allstate has fewer complaints than the industry average with the National Association of Insurance Commissioners.

      Who should get this policy

      Allstate is a great option for first-time insurance buyers. The company offers easy-to-use digital tools to help customers purchase their policy. Not to mention, the website is filled with educational resources to help customers learn more about their insurance products.

      Things to consider

      Higher than average rates

      Allstate has higher home insurance rates than many of its competitors. And while they offer plenty of ways to save with their discounts, you still might end up paying more than you would through another insurance carrier.

      Quotes not available online for everyone

      Depending on where you live, you may not be able to get an online quote. For customers in certain zip codes, the Allstate website will refer you to reach out to a local agent to complete your quote and sign up for your policy.

      Who shouldn’t get this policy

      If cost is your top priority, Allstate might not be the right choice for you. The company offers impressive policy options and discounts with top-rated customer satisfaction. But it’s policies don’t come at the lowest rates.

      [ Read: The Complete Guide to Homeowners Insurance ]

      What we analyzed

      Discounts

      Allstate offers an impressive array of policy discounts. You can save by bundling your policies, having a good payment history or switching to Allstate without a recent home insurance claim. Allstate also offers discounts for early signup, newly constructed homes and home safety devices.

      Coverage

      Allstate provides all of the coverage you’d expect for your homeowners insurance policy. Standard coverages include dwelling, personal property, liability and medical coverage. Allstate also has optional coverages such as:

      • Identity theft restoration
      • Water backup
      • Scheduled personal property
      • Business property
      • Sports equipment
      • Green improvement reimbursement
      • Yard and garden
      • Electronic data recovery
      • Musical instruments

      [ See: Does Homeowners Insurance Cover Hurricanes? ]

      Customer Satisfaction

      Allstate has an impressive record when it comes to customer service. The company ranks near the top of the list in J.D. Power’s overall satisfaction home insurance study. Allstate also has an A+ grade with the Better Business Bureau. Customers can easily contact the company through a variety of methods, and filing a claim is easy through the website or app.

      Support

      Allstate has many channels available for customers to reach a representative. The company offers 24/7 support through phone or text. Customers can also reach out to an individual agent or register for an online account to pay their bill, manage their policy, and more.

      Accessibility

      Allstate has plenty of digital tools to offer its customers. The company’s website and app are easy to navigate. Allstate also has an impressive collection of educational resources. Any questions you have about insurance can be answered in the company’s article library.

      Find the Best Home Insurance

      Save money on home insurance with our simple comparison tool.

      Matching you with providers.
      We found results in
      Click at least 2-3 companies to find the very best rate.

        Powered by HomeInsurance.com (NPN: 8781838)

        America’s top-rated home insurance

        • Policies starting at just $25/month
        • Sign up in seconds, claims paid in minutes
        • Zero hassle, zero paperwork

        Allstate home insurance vs. the competition

        State Farm

        State Farm offers top coverage options, but luckily, at an affordable price.

        J.D. Power Rating
        3/5
        AM Best Rating
        A++
        Standard & Poor’s
        AA
        SimpleScore
        4 / 5.0
        close
        SimpleScore State Farm 4
        Discounts 2
        Coverage Options 5
        Customer Satisfaction 3
        Support 5
        Accessibility 5

        State Farm is the top provider of homeowners insurance in the nation, with roughly 18% of the market share. The company offers affordable policies with all of your standard coverage options. State Farm and Allstate have comparable customer satisfaction — the two tied in a customer satisfaction study from J.D. Power.

        Amica

        SimpleScore: 4.4 / 5

        Amica boasts top customer satisfaction ratings — even beating out Allstate

        J.D. Power Rating
        5/5
        AM Best Rating
        A
        Standard & Poor’s
        N/A
        SimpleScore
        4 / 5.0
        close
        SimpleScore Amica 4
        Discounts 2
        Coverage 5
        Customer Satisfaction 5
        Support 4
        Accessibility 4

        Allstate has highly-rated customer satisfaction. But if that’s your top priority, Amica might be the right insurance company for you. Amica boasts the top customer satisfaction for nationwide insurance companies. Another standout feature unique to Amica is its cash dividend policy, which pays back the policyholder for a portion of their annual premium.

        Liberty Mutual

        Looking to save on home insurance? Liberty Mutual gives you freedom in discounts.

        J.D. Power Rating
        3/5
        AM Best Rating
        A
        Standard & Poor’s
        N/A
        SimpleScore
        4.4 / 5.0
        close
        SimpleScore Liberty Mutual 4.4
        Discounts 5
        Coverage Options 4
        Customer Satisfaction 3
        Support 5
        Accessibility 5

        Liberty Mutual is one of the largest home insurance companies in the nation. Liberty Mutual offers some of the most impressive discounts, including savings for new home buyers and those with no previous claims. Liberty Mutual’s customer service leaves something to be desired — it falls well below average for overall customer satisfaction, according to J.D. Power.

        Allstate’s home insurance rates

        Homeowners insurance comes with a different price tag for everyone. First, the price from one carrier to the next can look very different — you can figure out exactly what your rate through Allstate would be by getting a quote through their website. But your rate can also depend on factors such as your:

        • Location: areas with natural disasters and high crime rates can result in more expensive home insurance.
        • Home: the more expensive your home would be to replace or more likely you’ll file a claim, the higher your rate will be.
        • Creditworthiness: those with better financial histories tend to get lower insurance rates.

        [ Read: How to Find Cheap Homeowners Insurance ]

        Allstate online and mobile app

        Allstate’s website is easy to use and offers many educational resources for customers to learn more about its insurance products. The company also has an app with many functions. Allstate’s app includes features such as:

        • Digital ID cards
        • Drivewise
        • Photo upload for claims
        • Bill pay
        • Roadside assistance
        • Online policy documents

        Allstate home, auto and life

        In addition to Allstate’s home insurance policies, the company also offers auto, life, renters, business policies, and more.

        Auto

        Allstate offers auto insurance with a variety of coverage options. Coverages include collision, comprehensive, liability, medical, uninsured driver, and more. Allstate also offers an impressive list of discounts, with savings for everything from your payment method to your car’s safety features.

        Life

        Allstate offers term life, universal life, whole life, and variable universal life insurance policies. The company’s term policies start at $24.64 per month, with coverage ranging from 10 to 30 years. Universal life and whole life policies start at $144.76 and $310.41, respectively.

        Bundling options

        Allstate offers a multi-policy discount to customers who purchase multiple insurance policies. Policyholders can save up to 25% when they bundle their home and auto policies.

        Allstate in the news

        • In November 2020, Allstate was one of several insurance services companies the New York Department of Financial Services fined in a recent lawsuit. Allstate and State Farm were ordered to pay more than $10.6 million in restitution after its handling of customer automobile claims.
        • Allstate announced in October 2020 that it would be asking its suppliers to report emissions data. The company is trying to increase transparency in its supply chain, which includes reporting emissions data to the CDP Supply Chain.
        • In October 2020, Allstate announced its third-quarter earnings report, which included a 26.7% increase in net income. The company saw an increase in auto insurance underwriting income, as well as net realized capital gains.

        We welcome your feedback on this article and would love to hear about your experience with the insurers we recommend. Contact us at inquiries@thesimpledollar.com with comments or questions.

        Methodology

        SimpleScore

        The SimpleScore is a proprietary scoring metric we use to objectively compare products and services at The Simple Dollar.
        For every review, our editorial team:

        • Identifies five measurable aspects to compare across each brand
        • Determines the rating criteria for each aspect score
        • Averages the five aspect scores to produce a single SimpleScore

        Here’s a breakdown of the five aspect scores and their rating criteria for our reviews on home insurance.

        Why do some brands have different SimpleScores on different pages?

        To ensure the SimpleScore is as helpful and accurate as possible, we developed unique criteria for every category we compare at The Simple Dollar. Since most brands offer a variety of financial solutions, their products and services will score differently depending on what we’re scoring on a given page.

        However, it’s also possible for the same product from the same brand to have multiple SimpleScores. For instance, if we compare State Farm’s home insurance according to our criteria for the best home insurance, it scores a 3.8 out of 5. But when we compare State Farm according to the criteria for the best auto insurance, it scores higher, since the features the company offers can vary by the type of insurance.

        Discounts

        We looked at the number of discounts each company offers – more discounts mean a higher score.

        Coverage Options

        We awarded higher scores to the companies that offer more coverage options.

        Support

        We awarded higher scores to companies with the most channels for customer support.

        Customer Satisfaction

        We leveraged the J.D. Power 2019 Home Insurance Satisfaction Study℠ to see how customers rated their experience with each company. (If a company wasn’t included in J.D. Power’s study, we skipped this aspect and averaged the four remaining aspect scores.)

        Accessibility

        We looked at the level of accessibility of each company – the more resources they have the higher their score

        Reviewed by

        • Nashalie Addarich
          Nashalie Addarich
          Insurance Editor

          Nasha Addarich is an editor at The Simple Dollar and a former attorney who specializes in home insurance, auto insurance, life insurance, and savings. She is a former contributing editor to Reviews.com.