Good2Go Auto Insurance Review 2020
Good2Go auto insurance overview
This provider keeps things basic. This simplicity is good if you need a quote quickly. The company claims it can provide you with a quote in under a minute. Good2Go also offers affordable monthly payments, and it has customer service available 24 hours a day, seven days a week.
When considering Good2Go car insurance, you’ll want to see what others are saying about it. The Better Business Bureau assigned the carrier an A grade, which indicates that Good2Go does a good job in resolving customer complaints.
That said, the provider didn’t score among the best in customer satisfaction in J.D. Power’s survey. This survey shows how satisfied customers are in doing business with their insurance provider.
Another aspect to consider is the company’s financial health. This is another area where Good2Go falls short. Recently, the provider requested to have its rating removed from AM Best. Before then it was a C+ rating, indicating the rating agency didn’t have much confidence in the provider’s financial health. This is important because if the provider is unstable, it might be unable to pay claims on policies.
Where Good2Go succeeds is with offering coverage to high-risk drivers who might otherwise have a difficult time finding affordable premiums. It also offers lots of discounts that might be appealing to people wanting a simple policy with several ways to save.
Good2Go insurance rates
Getting a quote online with Good2Go is easy to do. You fill out your information online including your name, address, details about your automobile and your current insurance provider and coverage.
The whole process took us two minutes to do. If you don’t live in a state Good2Go services, it’ll refer you to another provider.
Because Good2Go is made to keep things simple and provide the minimum required coverage, insurance with the company is generally affordable.
The Simple Dollar’s Good2Go auto insurance review
To better understand the full extent of what they offer, we’ll break this section down by coverage options, discounts and unique features.
Good2Go specializes in liability-only car insurance. This is great if you have paid off the loan on your vehicle but still want to follow the insurance laws in your state. It can also help if other insurers are too expensive for you because of your driving history. The provider also offers comprehensive and collision insurance, which could be helpful if you’re still under a lien from a bank and require full coverage.
Similar to other car insurance providers, Good2Go insurance offers discounts for safe driving. The factors they examine include your driving record, searching for any moving violations, accidents or drunk driving incidents. If you don’t have any, you could receive a discount for up to 35% off your policy premium.
Another discount you could receive is if you had an accident or moving violation before but you’ve taken a defensive driving class after the violation. If you take and pass this course, you could receive up to a 15% discount on your policy. You can only take one class every few years, and the discount applies to only one car.
If you plan to insure more than one car with Good2Go, you’ll also be eligible for a multi-car discount.
Because Good2Go is a no-frills option, you won’t have many bells and whistles as you would with other providers. However, Good2Go does have customer service available 24 hours a day, seven days a week to assist you if you have any questions, need to make changes to your policy or file a claim.
Auto insurance is a highly competitive market with plenty of providers available to choose between. One of the most important aspects to consider is will they be there for you when you need them the most? How an insurer handles your claim determines how well they treat their customers. When thinking about this, here are some other providers to consider:
- Amica Mutual
- Country Financial
- Erie Insurance
The reason why we chose each is they scored really well in J.D. Power’s claims satisfaction survey. Amica Mutual earned an award for its outstanding service, receiving a five out of five overall rating in claims satisfaction.
Both USAA and Country Financial also earned five out of five in the survey while Erie earned three out of five. What this shows is that in each instance, you’ll receive outstanding service when you need it the most.
Considering that Good2Go or its partners did not make this survey list, it’s important to consider how well it measures up to their competitors that have much higher satisfaction ratings and are looked upon more favorably with credit-rating agencies.
What others are saying
The Insurance Journal did a piece on Good2Go last year about the insurer’s Distracted Driving App through LifeSaver. How the app works is it encourages drivers to put down the phone when they’re driving. The app employs the use of telemetrics to determine phone usage when driving and assigns drivers a score based on their phone activity when behind the wheel.
This is also the same journal that skewered Good2Go for advertising the bare minimum insurance at the lowest price, failing to neglect how this approach could result in you not having the right amount of coverage you need.