Liberty Mutual Auto Insurance Review

Liberty Mutual was founded in 1912 as The Massachusetts Employees Insurance Association (MEIA). The company has grown to become the third largest property and casualty insurer in the United States.

J.D. Power Rating
3/5
AM Best Rating
A
Standard & Poor’s
A
SimpleScore
4.4 / 5.0
close
SimpleScore Liberty Mutual 4.4
Discounts 4
Coverage Options 5
Customer Satisfaction 3
Support 5
Accessibility 5

While Liberty Mutual is well-known for offering homeowners insurance that can protect your residence and personal property, this insurer also offers robust auto insurance policies that can be tailored to meet your needs.

If you’re in the market for a new auto insurance policy, you should know what Liberty includes in their basic coverage as well as add-ons you can select. Keep reading to learn more about how this company handles auto insurance, perks you can expect as a customer and the company’s financial solvency.

Liberty Mutual Auto Insurance: Key Takeaways

  • Apply for a free, no-obligation quote online.
  • Pay for add-on protection and coverage like rental car coverage and towing and labor coverage.
  • Receive a 12-month rate guarantee.
  • Get access to 24/7 customer service.

Compare Affordable Car Insurance Rates

Save money on auto coverage with our simple comparison tool.

Matching you with providers.
We found results in
Click at least 2-3 companies to find the very best rate.
    In this article

      Liberty Mutual Auto Insurance Review

      Customers seeking high-quality auto insurance coverage should consider Liberty Mutual. The insurer offers bodily injury liability, property damage coverage and medical payments as standard. Other basic benefits include a 12-month rate guarantee, customer service that’s available 24/7 and a lifetime repair guarantee. You can also pay more for additional insurance coverage that can pay for a rental car if you need one — or cover towing and labor.

      Accident Forgiveness offered by Liberty Mutual protects you from price increases after your first accident in your insured vehicle.

      Liberty Mutual auto coverage doesn’t come with any set rates since your premiums will depend on the car you own, your age and personal history, your driving history and other factors. If you drive but don’t own your own vehicle, consider a non-owners car insurance policy instead. Liberty Mutual offers a range of insurance discounts that can help you save on your premiums each year.

      When it comes to saving money, also note that you can tweak your auto insurance coverage limits — and your deductible — until you reach a monthly premium you can afford. To get the lowest auto insurance rates possible, you may have to sacrifice coverage or settle on a higher deductible.

      How to Get a Quote from Liberty Mutual

      If your goal is setting up a new insurance policy online, Liberty Mutual has you covered. You can enter some of your basic personal and vehicle information through the Liberty Mutual website and get a free, no-obligation quote without every speaking to an agent. You don’t have to reveal sensitive personal information such as your Social Security number to do so.

      To get a free quote from Liberty, all you have to do is head to their website’s auto insurance page and offer up the following details.

      • Name.
      • Address.
      • Auto type.
      • Age you received your driver’s license.
      • Moving violations in the past five years, if any.
      • Housing status.
      • Marital status.
      • Highest level of education.
      • Current auto insurance status.
      • Preferred add-on coverage.
      • Preferred coverage limits.
      • Discounts you may qualify for.

      From there, you’ll receive a basic premium quote that represents how much you could pay if you don’t change any of the details they include. However, you’ll have the opportunity to change many of the inclusions in your policy such as:

      • Bodily injury limits.
      • Property damage liability limits.
      • Medical payments coverage limits..
      • Uninsured/underinsured motorist coverage limits.
      • Types of coverage included in your policy, including add-ons.

      Once you finalize your new policy with all the inclusions and limits you want to pay for, you can purchase your new coverage and set it up online without ever speaking to an insurance agent.

      Compare Affordable Car Insurance Rates

      Save money on auto coverage with our simple comparison tool.

      Matching you with providers.
      We found results in
      Click at least 2-3 companies to find the very best rate.

        Liberty Mutual Auto Insurance Discounts

        We already mentioned how Liberty Mutual offers special discounts to some of its customers. If you want to save money on your policy, the following discounts can help you save on your monthly premiums:

        • RightTrack discount: This program lets you install a device in your automobile that measures your speed and driving habits. If you’re deemed and excellent driver, you can save up to 30%.
        • Online purchase discount: This discount is applied automatically when you purchase your policy online instead of through a Liberty Mutual insurance agent.
        • Multi-policy discount: Save even more when you bundle your Liberty Mutual auto insurance policy with a homeowners or renters insurance policy.
        • Multi-car discount: Enjoy savings that multiply when you insure more than one car with Liberty Mutual.
        • Upfront payment discount: Save on your premiums when you pay your policy off in full upfront instead of making monthly payments.
        • Accident free discount: You’ll be afforded lower premiums if you’re accident and claims-free.
        • Safety features discount: Qualify for special discounts if your car is equipped with advanced safety features such as anti-lock brakes, adaptive headlights or an anti-theft device.

        Methodology

        SimpleScore

        The SimpleScore is a proprietary scoring metric we use to objectively compare products and services at The Simple Dollar.
        For every review, our editorial team:

        • Identifies five measurable aspects to compare across each brand
        • Determines the rating criteria for each aspect score
        • Averages the five aspect scores to produce a single SimpleScore

        Here’s a breakdown of the five aspect scores and their rating criteria for our reviews on home insurance.

        Why do some brands have different SimpleScores on different pages?

        To ensure the SimpleScore is as helpful and accurate as possible, we developed unique criteria for every category we compare at The Simple Dollar. Since most brands offer a variety of financial solutions, their products and services will score differently depending on what we’re scoring on a given page.

        However, it’s also possible for the same product from the same brand to have multiple SimpleScores. For instance, if we compare State Farm’s home insurance according to our criteria for the best home insurance, it scores a 3.8 out of 5. But when we compare State Farm according to the criteria for the best auto insurance, it scores higher, since the features the company offers can vary by the type of insurance.

        Discounts

        We looked at the number of discounts each company offers – more discounts mean a higher score.

        Coverage Options

        We awarded higher scores to the companies that offer more coverage options.

        Support

        We awarded higher scores to companies with the most channels for customer support.

        Customer Satisfaction

        We leveraged the J.D. Power 2019 Home Insurance Satisfaction Study℠ to see how customers rated their experience with each company. (If a company wasn’t included in J.D. Power’s study, we skipped this aspect and averaged the four remaining aspect scores.)

        Accessibility

        We looked at the level of accessibility of each company – the more resources they have the higher their score

        Holly Johnson

        Contributing Writer

        Holly Johnson is a frugality expert and award-winning writer who is obsessed with personal finance and getting the most out of life. A lifelong resident of Indiana, she enjoys gardening, reading, and traveling the world with her husband and two children. In addition to The Simple Dollar, Holly writes for well-known publications such as U.S. News & World Report Travel, PolicyGenius, Travel Pulse, and Frugal Travel Guy. Holly also owns Club Thrifty.

        Reviewed by

        • Aylea Wilkins
          Aylea Wilkins
          Insurance Editor

          Aylea Wilkins is an editor specializing in insurance for The Simple Dollar. After getting a degree in European studies and editing from Brigham Young University, she worked as a writer and editor for a variety of small websites before transitioning to the insurance field.