TD Bank Mortgage Review

TD Bank

TD Bank offers many types of mortgage loans including conventional fixed-rate loans, programs like the HomeReady or Right Step loans and jumbo loans for homeowners who live in expensive regions.

30YR APR
N/A
Customer Satisfaction:
3/5
Fees
3
SimpleScore
3.2/5 / 5.0
close
SimpleScore
TD Bank
3.2/5
  • Rates
    5
  • Loan Size
    5
  • Customer Satisfaction
    4
  • Support
    5
  • Fees
    5
Toronto-Dominion Bank, or TD Bank for short, offers a wide range of banking products including checking and savings accounts, credit cards, personal loans, mortgages and more. The company has been serving banking and mortgage customers since 1852 when it was founded as Portland Savings Bank in Portland, Maine. TD Bank mortgage rates, specifically, come with fixed interest rates, adjustable rates, Jumbo loans and affordable home loan programs. If you are looking for TD Bank home mortgage options with affordable rates, you're in luck.
Full review

Our Two Cents — There’s a lot to like about TD Bank thanks to solid interest rates, affordable mortgage options and excellent customer service. If you live on the East Coast, TD Bank has over 1,000 locations and is a great option for getting a mortgage.

TD Bank at a glance

Lender Loan Amount APR Range Terms Key Benefit
TD Bank Mortgage $0 – $484,350 N/A 15 – 30 years Loan options for everyone

What we like about it

TD Bank offers a full range of mortgages and home equity products including, government-backed, conventional, VA, home equity lines of credit and jumbo loans, with adjustable and fixed rates available. If you need more affordable options or only have about 3% down payment, check out the HomeReady, Right Step Mortgage or FHA loan programs.

More specifically, if you are a physician or dentist, TD Bank offers a medical professional mortgage designed to take your student loans and earning potential into account. With this option, you may qualify for higher loan amounts and even buy a home with no money down required.

Things to consider

If you do not live on the East Coast, it may be difficult to sit down with a mortgage loan specialist.

Another downside is that TD Bank’s online customer service is a bit limited, as the online portal has only been available since 2017. If you choose to contact customer service via social media or email, you will likely be rerouted to the Contact page on its website, where you are urged to visit a physical location or call customer service directly. Still, most customers boast about TD Bank’s supportive customer service experience.

TD Bank also doesn’t provide its mortgage rates online, which can be a huge downside if you want to compare as you shop.

What you need to know

TD Bank is known for having high-quality customer service and a wide variety of financial products for the East Coast customers it serves. It offers four types of fixed-rate loans available for 30- or 15-year rates, including conventional and jumbo, as well as more affordable programs like the HomeReady and TD Right Step Mortgage programs.

Over the past few years, TD Bank has made it easier to get a mortgage quote online and offers great customer service over the phone or in person. Before starting the process of applying for a mortgage with TD Bank, prepare your budget, review your credit score, gather any financial documents and prequalify for a mortgage rate online.

Once you have done this, the process of applying for TD Bank mortgages online is simple (you can also apply over the phone by calling 1-866-325-4516 or by visiting a TD Bank location).

  1. Head to the TD Bank website, select Mortgage under the Products menu and click the “Apply Now” button.
  2. To receive your quote, start filling out the application. Fill out your first and last name and email address, then create a password so you can save your application details online.
  3. Fill out the rest of the application, upload any required documents and submit your request.
  4. Upon approval, TD Bank will contact you to schedule a closing date and verify the location to finalize the paperwork.
  5. From start to finish, TD Bank states that the estimated turnaround time for mortgage finalization is 30 to 45 days.

Collateral and criteria

TD Bank does not list all of the criteria for applying for a mortgage on its website, but you will likely need verification documents for your income and personal data. Gather up documents like a W-2 or recent pay stubs, signed tax returns, bank statements and any other financial data that may affect your ability to get a mortgage.

You will also need to check your credit, as TD Bank requires a fairly decent credit score of 620 or better to be approved for a conventional mortgage. However, after speaking with a loan officer, you may find that you qualify for one of the more affordable mortgage programs, such as being able to pay a 3% down payment.

TD Bank vs Bank of America

Although it has fewer locations than some of the big U.S. banks, TD Bank’s lending offerings are comparable to institutions like Bank of America. Both companies offer nearly identical types of mortgages, low interest rates and have similar criteria requirements. The main difference is that Bank of America is available in all states, whereas TD Bank only has locations in East Coast states. The one area where TD Bank outshines Bank of America is its outstanding customer service.

TD Bank vs PNC Bank

When comparing TD Bank reviews with PNC Bank reviews, it’s clear they are comparable financial institutions. Each company has limited physical locations, offers nearly all of the same loan options and requires a credit score of 620 to qualify for a loan. The main factor that helps TD Bank stand apart from PNC Bank is its accreditation with the Better Business Bureau (BBB) (along with an A+ rating). PNC Bank is not accredited with the Better Business Bureau, and many individuals report having issues with customer service. Even so, PNC Bank does have an A+ rating on its profile.

Too long, didn’t read?

If you are looking for a great customer service experience with getting a mortgage, and live in an East Coast state, then we recommend giving TD Bank a try. With many different product offerings for mortgages and wealth-building tools, as well as personal banking options, TD Bank lets you do all of your banking in one convenient place. There’s a reason TD Bank is known as “America’s Most Convenient Bank” and is listed as one of the top 10 banks in America.

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Reviewed by

  • Andrea Perez
    Andrea Perez
    Personal Finance Editor

    Andrea Perez is an editor at The Simple Dollar specializing in personal finance. Prior to that she specialized in digital marketing content for online learning websites. She holds a master’s degree in journalism and media studies from the University of South Florida.